Privacy Policy

Sew Good Studio ("we," "us," or "our") operates the website sewgoodstudio.com. This Privacy Policy describes how we collect, use, and protect information when you visit our site or make a purchase.

1. Information We Collect

Information you provide directly: When you place an order or contact us, we may collect your name, email address, phone number, shipping address, and any message content you submit.

Automatically collected information: When you visit the site, we may collect standard log data including your IP address, browser type, pages visited, and time spent on pages. This is collected through cookies and similar technologies.

Gift card codes: If you enter a gift card code at checkout, that code is processed to apply your balance. We do not store full gift card numbers beyond what is necessary to process the transaction.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order or inquiry
• Improve the functionality and content of our website
• Comply with legal obligations
• Analyze site usage to understand how visitors interact with our content

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:

• Shipping carriers, solely to fulfill your order
• Service providers who assist us in operating the website (e.g., hosting, analytics), under confidentiality agreements
• Law enforcement or government authorities when required by law

4. Cookies

We use cookies to operate essential site functions and, where you consent, to analyze site traffic. You can manage your cookie preferences through the cookie consent tool on this site. For full details, see our Cookie Policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are generally retained for a minimum of three years.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of personal information we hold about you
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at info@sewgoodstudio.com.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at:

Sew Good Studio
7555 Van Nuys Blvd, Van Nuys, CA 91405
info@sewgoodstudio.com
+1 (626) 569-1399